It is important that all retail companies have a simple, refined return policy. If you do not want or are unhappy with anything you order from us, it is very easy to have your order returned for exchange or refund.
We completely guarantee satisfaction.
- If you have any issue with your purchase please contact customer support by email or by using the contact form on the site. Our offices are open from Monday to Friday 8AM to midnight.
- Our support team will provide you with all the instructions you need to proceed.
- You have 14 days from the time of receipt to notify us of any issues with your merchandise. All items must be returned to China within 30 days of receipt in order for a refund or replacement to be issued.
- All returns will be charged a $30 restocking fee.
- All items must be sent via courier to China at the customer